FAQs

What areas do you cover?

We are based near Doncaster, South Yorkshire, and offer our services throughout Doncaster and surrounding areas.

Do you take a deposit?

Yes, we request a 20% deposit for most of our packages which will be deducted from your total balance. Bookings are not confirmed until we receive a deposit and unfortunately, we cannot hold any dates or equipment without it.

Which payment methods do you accept?

Our invoices are sent through Paypal giving you the option to make a payment, either through your PayPal account or by using a credit/debit card. We can also accept payment by bank transfer, our bank details will be included on your invoice.

How much room do I need?

This will vary depending on what items you have booked. A guide can be given at the time of booking. We can also offer a site visit in some instances, there may be a charge for this, however, it will be refunded should you go on to book with us.

How long does it take to set up for my party?

This will vary depending on what package you have selected. Our parties can take between 30 mins and 2 hours to set up. We can advise of this at the time of booking.

What times are delivery and collection?

Priority is given to our private venue bookings with rigid time constraints, we will need to confirm delivery and collection times for these at the time of booking to ensure we can meet and accommodate them. Our other bookings will be worked around these times but we will always ensure we can be set up in time for your event. We cannot always give exact times when booking but can give some indication in the days before your event when our delivery schedule is finalised.